# {{Business name}}: facts page

<!--
How to use this template
- Replace every {{double-brace}} placeholder with your real answer. Delete lines that don't apply.
- Write plain sentences a customer would understand. No "competitive pricing", no "call for details".
- If you don't do something, say so. An AI assistant can only say "no" if the page says "no".
- Publish it as an ordinary page on your website, and update it the day anything changes.
- Template from The Busywork Show, https://thebusyworkshow.com/templates/facts-page/
-->

## The basics

- **Business name:** {{Business name}}
- **What we do, in one sentence:** {{e.g. "Family-run plumbers fixing leaks, clogs and water heaters for homes."}}
- **In business since:** {{Year}}
- **Licensed / insured:** {{Licence number, insurer, or "not required for this work"}}
- **Who we work for:** {{Homes, small offices, landlords…}}

## Contact

- **Phone:** {{Phone number}} ({{call, text, or both}})
- **Email:** {{Email address}}
- **How fast we reply:** {{e.g. "Emails within one business day."}}
- **Address / where to find us:** {{Street address, or "We come to you; no walk-ins."}}
- **Emergencies:** {{e.g. "24/7 on the same number for burst pipes" or "We don't do emergency call-outs."}}

## Hours

| Day | Hours |
|---|---|
| Monday to Friday | {{Opening time}} – {{Closing time}} |
| Saturday | {{Hours, or "Closed"}} |
| Sunday | {{Hours, or "Closed"}} |
| Public holidays | {{Hours, or "Closed"}} |

## Service area

We work in:

- {{Town or neighbourhood 1}}
- {{Town or neighbourhood 2}}
- {{Town or neighbourhood 3}}

{{Travel charges, if any. e.g. "No travel charge inside these towns."}}
{{What happens outside the area. e.g. "We don't travel outside them."}}

## What we don't do

- {{Job or customer type you turn away 1}}
- {{Job or customer type you turn away 2}}
- {{Job or customer type you turn away 3}}

## Prices

{{One sentence on how pricing works. e.g. "Flat starting prices. Parts extra unless stated. We confirm the final price before starting."}}

| Job | Price |
|---|---|
| {{Call-out / consultation fee}} | {{$}} |
| {{Hourly rate}} | {{$ / hour}} |
| {{Most common job 1}} | {{from $}} |
| {{Most common job 2}} | {{from $}} |
| {{Most common job 3}} | {{from $}} |
| {{Job you only quote on site}} | {{"free on-site estimate"}} |

**How you can pay:** {{Card, cash, check, invoice…}}
**Deposits / cancellations:** {{e.g. "Free to cancel with 24 hours' notice; $45 after that."}}
**Guarantee:** {{e.g. "Labour guaranteed for 1 year."}}

## Questions we get every week

**{{Question customers ask all the time 1}}**
{{Straight answer.}}

**{{Question customers ask all the time 2}}**
{{Straight answer.}}

**{{Question customers ask all the time 3}}**
{{Straight answer.}}

**{{Question customers ask all the time 4}}**
{{Straight answer.}}

**{{Question customers ask all the time 5}}**
{{Straight answer.}}

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Last updated: {{Date}}